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Cisco Outbound dialer -how to remove duplicates customer records from multiple campaign

Selvakumar45
Level 1
Level 1

HI All,

Please consider we have 10 campaigns are running,dialer will not call same customer to more than once.

 

So how to acheive and how  remove duplicate customer dialed number from multiple campaign?

Is Query Rule clause will help to acheive this? how

Any suggestion pls let me know.

 

Regards

Selvakumar G

 

1 Accepted Solution

Accepted Solutions

Deepak Rawat
Cisco Employee
Cisco Employee

Exact UCCE Version and the type of Campaign you are running there (Predictive, Preview, Progressive)

Regards

Deepak

View solution in original post

2 Replies 2

Deepak Rawat
Cisco Employee
Cisco Employee

Exact UCCE Version and the type of Campaign you are running there (Predictive, Preview, Progressive)

Regards

Deepak

HI Deepak,

UCCE 10.5 and predictive type of campaign.For one campaign,we are using preview only.

Thanks 

Selvakumar G

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