Cisco Outbound dialer -how to remove duplicates customer records from multiple campaign

[Selvakumar45]

HI All,

Please consider we have 10 campaigns are running,dialer will not call same customer to more than once.

So how to acheive and how  remove duplicate customer dialed number from multiple campaign?

Is Query Rule clause will help to acheive this? how

Any suggestion pls let me know.

Regards

Selvakumar G

[Deepak Rawat · Accepted solution]

Exact UCCE Version and the type of Campaign you are running there (Predictive, Preview, Progressive)

Regards

Deepak