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SMK91
Beginner

Cisco Quality Management server Upgrade

I have QM 11.5.1.760 installed in Windows Server 2008 R2 Standard with SQL 2008 R2 also and Cisco Unified CCX Admin version 11.6.2.10000-38. I have planned to upgrade my QM server to the latest one with Windows Server and SQL server upgrading.

 

Can anyone help me with this procedure? 

1. What is the latest QM server version?

2. What is the compatible Windows server and SQL server versions with that QM server ?

 

I'm new to this field. Will appreciate your help.

 

 

 

1 ACCEPTED SOLUTION

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Anthony Holloway
Cisco Employee

5 REPLIES 5
Anthony Holloway
Cisco Employee

Thank you Anthony

You're welcome!  Best of luck to you.

Hi Anthony,

 

It's me again. Are there any differences between 11.5(1)_SR7_ES10 version and 11.5(1)_SR7_ES11 version?  There is no release notes specially to 11.5(1)_SR7_ES11  version.

Hi!, 

What is the best approach to do this upgrade? did you make a fresh install of the QM and backup and restore of the database on the new servers? 

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