Cisco UCCE integration with Google CCAI for chat & Agent Assist

[AntoSathish8587]

Dear All,

Cisco UCCE 12.6 provides native integration of Google CCAI for Conversational IVR & Agent Assist feature through Voice channel, Need to know that Cisco UCCE 12.6 has capability for Chat(Cisco ECE) with Google CCAI integration. How this can can be achieved. 

Need your inputs.

Regards,

Anto

[AnoopKrishnan123]

There is a simple custom service based on Node Express, named GoogleCCAI4ECEmail, which was developed by an Engineer for PCCE Demo Purpose. Apart from thisI had not seen any integration of ECE with CCAI. Maybe you can customize this and let me know on the future outcome

GoogleCCAI4ECEmail