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Cisco Unified CCX editor

rastitt
Level 4
Level 4

Can someone point me to the  documentation that shows this program requires local admin rights to run? Contact Center express

1 Accepted Solution

Accepted Solutions

Anthony Holloway
Cisco Employee
Cisco Employee

Hello there internet stranger!

 

You may want to have a look at the UCCX 11.6(2) Compatibility Guide, under the section for Supported Client Operating Systems.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat11_6_2.html#Client_Operating_System

 

You will notice the Editor is supported in Windows 10, but there is a foot note, which states:

 

(FN 1) The Windows User launching the Cisco Unified CCX Editor must be a part of the Windows Administrator Group.

 

I hope that helps!

View solution in original post

2 Replies 2

NetworkScoops
Level 1
Level 1
Its probably more than likely your organization or computer is requiring admin rights to run the application.
Once the application is installed someone without admin rights can run the application

Here is a link for editor
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_0/programming/guide/EditorSeriesVol1.pdf

Anthony Holloway
Cisco Employee
Cisco Employee

Hello there internet stranger!

 

You may want to have a look at the UCCX 11.6(2) Compatibility Guide, under the section for Supported Client Operating Systems.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat11_6_2.html#Client_Operating_System

 

You will notice the Editor is supported in Windows 10, but there is a foot note, which states:

 

(FN 1) The Windows User launching the Cisco Unified CCX Editor must be a part of the Windows Administrator Group.

 

I hope that helps!