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Cisco Unified CCX Licensed Outbound Agent Seat?!!

kaito336
Level 1
Level 1

Dear All,

 

I noticed in license information of UCCX that there is "Cisco Unified CCX Licensed Outbound Agent Seat(s): 10".

 

but I do know where could I use it? and How could I use it.

 

 

Thank You and BR,

1 Accepted Solution

Accepted Solutions

deepakcn
Cisco Employee
Cisco Employee

Hi,

 

Can you attach the output of this command : show uccx license

 

Licensed Outbound Agent Seat = 10 means only 10 concurrent agent sessions can be active for the outbound campaign at a given point of time.

 

View solution in original post

1 Reply 1

deepakcn
Cisco Employee
Cisco Employee

Hi,

 

Can you attach the output of this command : show uccx license

 

Licensed Outbound Agent Seat = 10 means only 10 concurrent agent sessions can be active for the outbound campaign at a given point of time.