need help, i have ccx 9.0.2 but affter the upgrade from ccx 8.5, the Webservices is down, no start never.. that cause the ccx is in partial service.
see the attach
This is a known defect you will have to open a TAC case to get this fixed as they have to go into server root to perform the workaround.
(defects might be cisco internal and does not show much info)
They will be copying some file from the other server of HA which has the service running and pasting it to the server on which the service is not starting.
After that they will restart the tomcat service.
Please rate helpful posts and identify correct answers.
I am also having the same problem with version 126.96.36.19900-71. My environment is HA .
After to restart Cisco Unified CCX Serviceability service and Cisco Unified CCX WebServices the problem to remain.
it same after boot of two servers no change.
Please, Do you have any progress about it?