03-26-2013 10:32 AM - edited 03-14-2019 11:27 AM
When trying to save a report in CCUIC, it basically times out. It just sitts there trying to save then eventually stops and does not save. I noticed this is only happening with Windows 7 64bit. Any suggestions?
03-26-2013 12:24 PM
What version of IE?
03-26-2013 01:08 PM
Version 9
03-26-2013 01:26 PM
Can you try running the 32 bit version of IE from your machine, it should be installed you might just need to look for it.
david
03-26-2013 01:40 PM
So is it just not compatible with 64 bit?
03-26-2013 02:18 PM
I thought it was and I'm pretty sure it has worked on my PC, but can't test your version right now. Did it work?
david
03-27-2013 06:23 AM
The user having the issue doesn't want to run 32 bit. I will have to set up a test computer, I will try it today.
03-28-2013 07:14 AM
Same problem with 32 bit. It turns out that IE 8 works, Firefox works but not IE 9 and not Chrome. So I guess we will work with that. I appreciate your help in troubleshooting.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: