03-26-2013 10:32 AM - edited 03-14-2019 11:27 AM
When trying to save a report in CCUIC, it basically times out. It just sitts there trying to save then eventually stops and does not save. I noticed this is only happening with Windows 7 64bit. Any suggestions?
03-26-2013 12:24 PM
What version of IE?
03-26-2013 01:08 PM
Version 9
03-26-2013 01:26 PM
Can you try running the 32 bit version of IE from your machine, it should be installed you might just need to look for it.
david
03-26-2013 01:40 PM
So is it just not compatible with 64 bit?
03-26-2013 02:18 PM
I thought it was and I'm pretty sure it has worked on my PC, but can't test your version right now. Did it work?
david
03-27-2013 06:23 AM
The user having the issue doesn't want to run 32 bit. I will have to set up a test computer, I will try it today.
03-28-2013 07:14 AM
Same problem with 32 bit. It turns out that IE 8 works, Firefox works but not IE 9 and not Chrome. So I guess we will work with that. I appreciate your help in troubleshooting.
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