I really need your help about the integration capabilities of Cisco Unified IP Phones.
In fact, I already checked the sdk, but my I m not a Cisco Professional so my understanding is not perfect.
I'm a developer, and I try to extend my cisco phone. My need :
I would like to be able to handle incoming calls, each time my phone is ringing, I would like to call a specific URL with the incoming phone number as parameter, and to display this web page directly on my computer screen.
Is it possible ? And how can I do it ?
Thank you in advance for your help
look out for CUCM JTAPI (Java telephony)integration, i am not an expert in coding but using java telephony you can monitor the phones for specific events.
i know that will server the purpose you are looking for.
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In fact, I ask the question because it seem to be possible and not so hard with CUCM Application Development...
I just need to interecept incoming call and to call a custom web page with parameter ; Call Details Record (CDR) seems to have this kind of informations.