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Cisco Unified IP Phone Web Integration onEvent

Al_Rooten
Level 1
Level 1

Hello,

I really need your help about the integration capabilities of Cisco Unified IP Phones.
In fact, I already checked the sdk, but my I m not a Cisco Professional so my understanding is not perfect.

I'm a developer, and I try to extend my cisco phone. My need :
I would like to be able to handle incoming calls, each time my phone is ringing, I would like to call a specific URL with the incoming phone number as parameter, and to display this web page directly on my computer screen.

Is it possible ? And how can I do it ?

Thank you in advance for your help

5 Replies 5

Al_Rooten
Level 1
Level 1

Any ideas please ?

look out for CUCM JTAPI (Java telephony)integration, i am not an expert in coding but using java telephony you can monitor the phones for specific events.

 

i know that will server the purpose you are looking for.

regards

Chintan

 

~rate all helpful posts and mark them correct if

Hi Chintan,

I check CUCM JTAPI, and I think you're right, its a good clue for my need.

I continue to investiguate on this.

Thx 

Al

yahsiel2004
Level 7
Level 7

What you're asking for isn't a simple task. I would recommend reaching out to Cisco TAC.

Regards,

Yosh

HTH Regards, Yosh

In fact, I ask the question because it seem to be possible and not so hard with CUCM Application Development...

I just need to interecept incoming call and to call a custom web page with parameter ; Call Details Record (CDR) seems to have this kind of informations.