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Cisco Web Collaboration Web Chat - unable to login into Call Me

chuael
Level 1
Level 1

‎08-24-2004 12:29 AM - edited ‎03-13-2019 10:26 PM

I tried to login for the Caller using the 'Call Me' link instead of 'Meet Me'. It requires us to select a skill but no skills are available for selection and we are prevented from loggin in. It says 'Please select a skill'. How do I configure a skill to be shown at this page for selection? What are the HTML files and how does it link to the actual skills that are being created in the Web Collaboration Administration page? Thanks.

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amritpatek
Level 6
Level 6

‎09-16-2004 12:44 PM

To add a skill to the Collabaration Server, please refer to :

Adding a Skill Description to a Cisco Collaboration Server CallForm

http://www.cisco.com/en/US/products/sw/custcosw/ps747/products_tech_note09186a00800f0756.shtml

Related documents:

Why Does the Agent Login Page Hang When Attempting to Login to Cisco Collaboration Server?

http://www.cisco.com/en/US/products/sw/custcosw/ps747/products_tech_note09186a00801eb073.shtml

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