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Cisco WIM 11.1 Database Schema

Hi all,

 

I have Cisco WIM 11.1 deployed with UCCE 10.0.

 

I am trying to build some custom reports for Cisco WIM chat offers.

 

Does anyone have a database schema for this version?

 

Regards,

 

Kenan

2 Replies 2

Omar Deen
Collaborator
Collaborator
Nope, doesn't exist.... eGain either doesn't have or doesn't want to give up the schema.

Hi Omar,

 

Thanks for the feedback.

 

I was able to get the information I needed by digging through the tables and store procedures.

Built the report as customer requested so all is good.

 

Kenan

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