cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
374
Views
0
Helpful
2
Replies

Cisco WIM 11.1 Database Schema

Hi all,

 

I have Cisco WIM 11.1 deployed with UCCE 10.0.

 

I am trying to build some custom reports for Cisco WIM chat offers.

 

Does anyone have a database schema for this version?

 

Regards,

 

Kenan

2 REPLIES 2
Omar Deen
Collaborator

Nope, doesn't exist.... eGain either doesn't have or doesn't want to give up the schema.

Hi Omar,

 

Thanks for the feedback.

 

I was able to get the information I needed by digging through the tables and store procedures.

Built the report as customer requested so all is good.

 

Kenan

Content for Community-Ad

Spotlight Awards 2021