Hi eGain Experts,
Could anybody confirm that Click to Call with Cisco WIM 4.4 will work with UCCE? I understand Web Callback will work, however not too sure about Click to call. I know eGain CallTrack or ClickToCall can achieve this. Is anybody able to confirm if this feature is configurable with the Cisco WIM licensing arrangements? if so could somebody provide sample configuration on how to achieve would be very useful.
Thank you very much.
Regards,
Yavuz
