Thanks for writing. I tried that and below is the ouptut, let me know what is the CPU utilization.
Host Name : CHI06CUCMSUB2
Date : Fri Aug 3, 2018 17:29:20
Time Zone : Eastern Daylight Time (America/New_York)
Locale : en_US.UTF-8
Product Ver : 18.104.22.16800-52
Unified OS Version : 22.214.171.124-2
17:29:22 up 195 days, 12:36, 1 user, load average: 1.13, 1.36, 1.30
CPU Idle: 28.28% System: 18.18% User: 53.54%
IOWAIT: 00.00% IRQ: 00.00% Soft: 00.00%
Memory Total: 5994164K
Total Free Used
Disk/active 14154228K 856932K 13152168K (94%)
Disk/inactive 14154228K 1455484K 12553616K (90%)
Disk/logging 49573612K 29892208K 17156476K (37%)
That should be 71.72 % based on the output provided.
Please help to rate the post if this is useful.
To check the CPU utilization on the CUCM or any other VOS platform based products such as UCCX, CUC etc, you can run the command show process load
This will show the memory and the CPU utilization in detail. Also, to distinguish the process using the most CPU, you can run the command show process using-most cpu
Let me know if this helps!