Concurtent Agents Logged In

[John Powell]

Is there a Historical Report or utilitilty that can show during a selected time period what the "high water mark" is for the number of concurrent users logged in?

In other words, if I have 50 named UCCX agents, and I have 40 Licensed Seats, are we close to utilizing the number of seats?  Customer is using UCCX 7.x.

Thanks!

John

[Walter Solano]

You can do a RDP to the server, open cdm and type showlicenseusage.

HTH

Walter S

[John Powell]

Thanks Walter.  However, that only shows me the concurrent agents at that moment in time.  I am wanting to see something more like "what was the highest count of concurrent logged in users last week?"