05-12-2017 02:49 AM - edited 03-14-2019 05:18 PM
Hi everybody
I'm trying to achieve one of two things:
This is PCCE 10.5 deployment. Is there any possibility to create one of those two scenarios? We don't want people messing around on Data servers but we want to give them access to Configuration Manager.
Solved! Go to Solution.
05-22-2017 11:03 PM
According Cisco guide, its possible to use the AW Client
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/reference/Guide/pcce_b_soldg-for-packaged-cce/pcce_b_soldg-for-packaged-cce_chapter_010.html#concept_E3887823CD5404FC8FB87B1E60BA7107
05-12-2017 06:46 AM
Are you looking to just have a separate AW/HDS so they can make Configuration changes but not c:\ drive access to the Data Server? Is it specifically configuration manager type changes they need to make?
05-17-2017 10:52 PM
05-14-2017 01:20 AM
Dear Lukasz,
You can use the Configuration Only client for this setting, you don`t need to create a new AW Server for that.
Just create a new account at User list with configuration permission, install the Conf Manager Client on the machines and use the accounts created to access it.
They will have access to Configuration Manager tool but not to servers.
05-17-2017 10:53 PM
I know it is possible with UCCE but are you 100% sure that this can also be done in PCCE?
05-22-2017 11:03 PM
According Cisco guide, its possible to use the AW Client
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/reference/Guide/pcce_b_soldg-for-packaged-cce/pcce_b_soldg-for-packaged-cce_chapter_010.html#concept_E3887823CD5404FC8FB87B1E60BA7107
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