cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
785
Views
0
Helpful
5
Replies

'Configuration-only' Administration server for PCCE

lukasz_zwada
Level 1
Level 1

Hi everybody

I'm trying to achieve one of two things:

  1. Creating 'Configuration-only' Administration server.
  2. Allowing remote access to Configuration manager without access to Data server itself.

This is PCCE 10.5 deployment. Is there any possibility to create one of those two scenarios? We don't want people messing around on Data servers but we want to give them access to Configuration Manager.

1 Accepted Solution

Accepted Solutions

According Cisco guide, its possible to use the AW Client

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/reference/Guide/pcce_b_soldg-for-packaged-cce/pcce_b_soldg-for-packaged-cce_chapter_010.html#concept_E3887823CD5404FC8FB87B1E60BA7107

View solution in original post

5 Replies 5

Are you looking to just have a separate AW/HDS so they can make Configuration changes but not c:\ drive access to the Data Server? Is it specifically configuration manager type changes they need to make?

We are trying to replicate the configuration as shown below. Connect the machine dedicated to conguration manager. It is possible to do in UCCE and we are trying to create this scenarion in PCCE. We are not running HDS.

Zapparoli
Level 1
Level 1

Dear Lukasz,

You can use the Configuration Only client for this setting, you don`t need to create a new AW Server for that.

Just create a new account at User list with configuration permission, install the Conf Manager Client on the machines and use the accounts created to access it.

They will have access to Configuration Manager tool but not to servers.

I know it is possible with UCCE but are you 100% sure that this can also be done in PCCE?

According Cisco guide, its possible to use the AW Client

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/reference/Guide/pcce_b_soldg-for-packaged-cce/pcce_b_soldg-for-packaged-cce_chapter_010.html#concept_E3887823CD5404FC8FB87B1E60BA7107

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: