05-04-2011 08:39 AM - edited 03-14-2019 07:51 AM
I'm trying to find a configuration guide for Agent Email on UCCX 8 and can't seem to locate one anywhere
Does anyone have a guide or link to one they could point me to please?
Thanks in advance
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05-05-2011 06:45 AM
It's in the CAD installation guide under "Installation".
05-06-2011 07:57 AM
I just posted a video to setup CAD email for UCCX 7.0. You can check the video's section for that. The setup process is the same for either version. Let me know if you find something that doesn't apply. I have another document that I'll put in the document section that may be helpful as well for configuring IMAP and SMTP settings as well as Configuring MS Exchange 2003 or 2007.
05-05-2011 06:45 AM
It's in the CAD installation guide under "Installation".
05-06-2011 07:57 AM
I just posted a video to setup CAD email for UCCX 7.0. You can check the video's section for that. The setup process is the same for either version. Let me know if you find something that doesn't apply. I have another document that I'll put in the document section that may be helpful as well for configuring IMAP and SMTP settings as well as Configuring MS Exchange 2003 or 2007.
05-27-2011 12:26 AM
Thats just what i was looking for, many thanks!
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