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Contact center express for Call Manager Express

agnel
Level 1
Level 1

‎07-19-2006 06:50 AM - edited ‎03-13-2019 11:55 PM

Does contact center express work with Cisco CME?

Thanks

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adignan
Level 8
Level 8

‎07-19-2006 06:55 AM

IPCC Express does not work with CME. Your only option is B-ACD for call center functionality:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps4625/products_configuration_guide_book09186a00805f22ca.html

please rate helpful posts.

adignan - berbee

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