Q.1 Applications such as CAD, Supervisor Agent Desktop or Cisco Finesse, do they directly talk to the uccx? Like for phones which agent's phone should ring depends on the agent states like Ready or Not Ready, etc. If I'm not wrong it's the uccx which tells the cucm to ring a certain agent's phone based on their state. Phones talk only to cucm. In that way do these applications talk to uccx and does uccx have the control of changing their states.
Q.2 How is Finesse better than CAD?!? What are the advantages of Cisco Finesse over other similar applications?
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I don't understand your question for #1. As for #2, better or worse it doesn't matter. CAD is no longer supported and everyone should be moved to Finesse. There are pros and cons to both solutions.