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Cisco Community Designated VIP Class of 2020

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Content of Cisco Web Chat transcript

Hi All

Is there any way to get Content of serviced chat from Database.  From DB Schema we have got the following.

eglv_session_content
This table stores the content of the chat session. It is an important table for the user to know the details of the chat transcript.

Using this, we are getting encrypted content of chat where as our requirement is to get the exact content of chat like we get in chat transcript.

Regards,

Muhammad Ahmad

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