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Enthusiast

Context service Registration problem

We are trying to do context service registration. When I click on register button then it opens a new tab and redirects me to cisco spark login. After login it shows me the following error:


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4 REPLIES 4
Beginner

Re: Context service Registration problem

Hi Touqeer,

Can you let me know the following information?

Description of issue (how did you arrive at this error)

Product you are using

Severity of issue

Time issue was seen

Time zone of your issue

SDK version

How you obtained the user you have tried to authenticate

Thanks,

Tom

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Enthusiast

Re: Context service Registration problem

We had the same problem. our Partner had to open a tac to get it fixed.

Beginner

Re: Context service Registration problem

Did you solve the problem?

We had  the same  problem..

please let me know how to solve this problem..

thank you.

Cisco Employee

Re: Context service Registration problem

Hi Kwang Pyo,

Can you let us know which component were you trying to register with Context Service? Which solution (CCX/CCE/HCS) and what version are you on?

Please send across the account email address you were using to register and / or the Spark Org ID. Also, the error screenshot that has the Tracking ID. Please email it to me sajith@cisco.com.

We will look into it.

Regards, Sajith

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