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Control Network Timeout Retries

Badar Ali
Beginner
Beginner

Hi, 

We are working with Jabberwerx (CAXL for XMPP Connection). In case of some network issue, the library tries to regain connection by sending 3 Network TimeOut Retries before providing the event that the connection has been lost.

The issue is that the time we have observed for this process takes more than a minute.

So is there a way to limit the number of network timeout retries or the time it takes for a retry? 

Thanks.

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

Hi,

 

It has been a long time since I used Jabberwerx so I don't remember off the top of my head. But, here is the Jabberwerx developer guide if you don't already have it: https://developer.cisco.com/docs/jabber-web/#!caxl-developer-guide

 

Also, since your question is generic and not specific to Finesse, you might be able to get an answer in the Jabber community forum here: https://community.cisco.com/t5/custom/page/page-id/customFilteredByMultiLabel?board=j-disc-dev-collab-aud-vid-end&labels=jabber

 

Thanx,

Denise

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