Control Network Timeout Retries

[Badar Ali]

Hi, 

We are working with Jabberwerx (CAXL for XMPP Connection). In case of some network issue, the library tries to regain connection by sending 3 Network TimeOut Retries before providing the event that the connection has been lost.

The issue is that the time we have observed for this process takes more than a minute.

So is there a way to limit the number of network timeout retries or the time it takes for a retry? 

Thanks.

[dekwan]

Hi,

It has been a long time since I used Jabberwerx so I don't remember off the top of my head. But, here is the Jabberwerx developer guide if you don't already have it: https://developer.cisco.com/docs/jabber-web/#!caxl-developer-guide

Also, since your question is generic and not specific to Finesse, you might be able to get an answer in the Jabber community forum here: https://community.cisco.com/t5/custom/page/page-id/customFilteredByMultiLabel?board=j-disc-dev-collab-aud-vid-end&labels=jabber

Thanx,

Denise