Creating a Call Trend Report in CUIC? Is the Standalone CUIC Version worth building?
Has anyone had success creating a custom report that shows call trends over time in CUIC? I've built reports that contain CSQ call volume totals in the all fields report but I can't seem to build one out that outputs trends over a certain date range.
As a side questions, are there more options for custom reports having a standalone CUIC? We're licensed for this and I was wondering if there are any benefits? We are running UCCX 220.127.116.1100-51 ES01.
Re: Creating a Call Trend Report in CUIC? Is the Standalone CUIC Version worth building?
Hello Sathiya Kumar,
We are in the same situation, running the standalone CUIC Premium with available Report Definitions. Do you happen to have any documentation or can walk me through how to create the Call Trend Report? We are looking for weekly/monthly trends.
A customer wants to update UC applications to the latest possible. They have CUCM, CCX and Mediasense. According to this page, CCX 11.6(2) is compatible with MediaSense 11.5(1)SU2 but when I look at MediaSense compatibility page I says compatible wit...
CUCM - System version: 18.104.22.16800-2 Looking to generate report for all users that includes their DN and also their Enterprise alternate number (if they have one). Now from Generate user report in bulk admin I have tested on one user ...
Hello, UCCX 22.214.171.12400-24CUIC co-resident with the UCCX. Does anyone know the solution to my problem? I created several reports by selecting the French language of my browser. I saved them in a specific directory. I then created schedules by s...