02-12-2022 05:29 AM
Dear community.
Could you please help me?
When I try to create my own report definition, I get an error cuicui.reportdefinition.invalidQuery.403.
Thank you in advance.
Tim.
Solved! Go to Solution.
02-14-2022 12:29 AM - edited 02-14-2022 12:29 AM
I found that not every SQL requets is applicable for CUIC.
For example, this SQL request was accepted.
select * from ContactCallDetail where sessionid = '10000021445'
02-12-2022 09:53 PM
Since you have UCCX, do you have a standalone CUIC and the premium (free) license loaded so that you can create custom report definitions? Are you able to create any report definitions or is it just this query for some reason?
02-13-2022 09:23 PM
Thank you for your reply.
We have embedded CUIC and premium license loaded, but not smart for UCCX 12.5 (classic license).
I found that in another UCCX 12.5 (smart premium license) I can create successfully report definitions with my own SQL requests.
I think I will create a request for TAC support.
02-14-2022 12:29 AM - edited 02-14-2022 12:29 AM
I found that not every SQL requets is applicable for CUIC.
For example, this SQL request was accepted.
select * from ContactCallDetail where sessionid = '10000021445'
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