According to the version 11 configuration - IPCX-BS-MSD-VAGT is for the CRM connector and IPCX-BS-MSD-VAGT-1Y is for the Salesforce connector. I believe for your older SKUS, SF = Salesforce and MSD = Microsoft Dynamics (CRM).
Configuring Cloud Connected PSTN (CCP) – Easy as 1-2-3!
STEP 1: PREPARE
Before you can configure your CCP in Control Hub, you must procure PSTN services from an authorized Webex Calling CCP Partn...
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This topic is a chance to discuss more about how to read Cisco Unified Communications trace files. In this session, Cisco D...