cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
340
Views
4
Helpful
3
Replies

CRS 5.0(2) download

torsten.brink
Beginner
Beginner

Hi Forum,

I have a CUCM in Version 6.1(1) and would like to upgrade my IPCC Express to the Version 5.0(2). In the compatibility matrix the 5.0(1) is not compatible with CUCM 6.1.

Can anybody help me where I can get the upgrade or is it not yet released??

Regards

Torsten

3 Replies 3

Riccardo Bua
Contributor
Contributor

Hi Torsten,

5.0.2 is the only compatible release with the mentioned CUCM release as you are saying.

UCCX media kits are not available for download, just service packs, since you will need to deploy the newer release from the start your only option is to order it via Product Upgrade Tool instead of downloading the Service Pack from CCO.

If you have a valid 5.0.x license and PAK you will be able to use them on the newer 5.0.2 system

Hope this address your question.

Regards,

Riccardo

PS. Please remember to rate useful posts accordingly

Can you give me a link to the compatability matrix that references UCCC X 5.0 not being comptable with UCM 6.1 The CRS compatability matrix I located does not provide UCM information.

thank you

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers