05-06-2006 04:52 PM - last edited on 03-25-2019 07:08 PM by ciscomoderator
How does and agent knows when there is another call in queue
05-07-2006 07:21 AM
He can simply look at the agent desktop.
Chris
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
