Crystal report 2008

[problemchild27]

                   Hi,

                       Am trying to use Crystal report 2008 to generate report from the UCCX 7.1 I could not find any statup guide. Can someone help me the newbie for CRS.

Thank you

PC

[anchoudh]

Hi PC,

Please refer the Chapter 6 -Creating Custom Historical Reports for Cisco Unified CCX, in the below link,

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/programming/guide/uccx70hradmdev.pdf

Also use the below discussion on this topic,

https://supportforums.cisco.com/thread/272601

https://supportforums.cisco.com/thread/272449

https://communities.cisco.com/message/34036

Hope this helps.

Anand

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[Muhammad Raza]

Thanks Anand.

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