06-19-2008 07:45 AM - edited 03-14-2019 02:25 AM
Hello,
Is it possible to use Crystal Reports to generate my own custom reports instead of using historical reporting.
06-19-2008 08:00 AM
Are you referring to UCCE or UCCX?
Regards,
Geoff
06-19-2008 08:13 AM
Cisco Application Administration - 5.0(2)_Build064
Package: Unified CCX Enhanced
06-23-2008 01:02 AM
Yes you can!
There is one of the IPCCX manual with an example of how to do that.
Best regards,
Chawki
06-23-2008 05:07 AM
thank you! where can i find this?
06-25-2008 01:34 AM
It is in the CRS historical reporting administrator and developer guide.
Best regards,
Chawki
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide