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Beginner

CSD 10.6(1) SU2 install issue

Hi ,

We had Uccx 10.5 in the lab, and have upgraded to Uccx10.6(1) SU2, post upgrade

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4 REPLIES 4
Participant

Hi,

Hi,

It seems this issue is pc based.CCX seems to be in order.

To be sure,try uninstall manually all desktop suites according to ver 10.5 and try install ver 10.6 suite components again.

Hope it helps.

Beginner

Hi,

Hi,

Thanks for your response!

I did uninstall 10.5 desktop suites on my PC but still facing same issue.

Thanks

Shri

Rising star

Uninstall Cisco Agent Desktop

Uninstall Cisco Agent Desktop and Run only Cisco Supervisor Desktop as and Administrator

Participant

Hi,

Hi,

This error is MSI 1605 error.

http://www.itninja.com/question/help-with-msi-1605

There is something wrong with previous installation of the software.

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