11-23-2017 01:25 PM
I want to use username in CTI Server Message OPEN_REQ Message for log in credentials instead of AgentId
Finesse login support this option but I can't find a way to use it in OPEN_REQ
Is there a way to do it?
03-06-2018 09:49 PM
Hi Polina,
In the floating part of OPEN_REQ there is ClientID, which is the user ID of the CTI client. And there is also ClientPassword-"The password of the user identified by ClientID."
Regards,
Harendra
04-15-2018 12:29 PM
Use the CONFIG_REQUEST_EVENT to request information on all agents in bridge mode prior to OPEN_REQ in agent mode. From the CONFIG_AGENT_EVENT messages you will receive, you can create a dictionary of all agent id's and corresponding login name.
Kind regards
René Bechmann
Farlon
07-01-2018 10:05 PM
Hello Farlon
How can i connect to CTI server ?
There is some test app (maybe in c#) ?
Thanks boaz
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