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CUCCX .Wav File Upload

jefferymitchell
Level 1
Level 1

‎09-24-2019 12:54 PM

I'm trying to find what is the maximum .wav file size that will work as a prompt message in CUCCX? Microsoft exchange limits the file size to 3Meg.

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Anthony Holloway
Cisco Employee
Cisco Employee

‎09-24-2019 01:21 PM

"The maximum upload file size is 20 MB, whether it is a single file or a Zip file."

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_6_2/maintain_and_operate/guide/uccx_b_ccx-admin-and-operations-guide/uccx_b_ccx-admin-and-operations-guide_chapter_01010.html

What was the relationship to Microsoft Exchange again?
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