09-18-2017 01:56 PM - edited 03-14-2019 05:35 PM
If a customer is using CAD with UCCX 10.6 and have created custom not ready reason codes, is there any way to report on those reason codes? Is an SQL query better than attempting to manipulate the not ready reason report in CUIC?
09-26-2017 11:54 PM
Hi
Check this thread
https://supportforums.cisco.com/t5/collaboration-voice-and-video/uccx-cuic-not-ready-reason-code/ta-p/3164251
Regards
Mohamed
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community