08-03-2020 10:53 AM
My company has recently moved to CUIC 12.1 and I have created multiple saved reports. When I return to my reports next day or next week (no time pattern), the default filters for "Time Range" change from All Day to a custom range I have not selected. Typically the setting is changed to 11:00:00 PM to 10:59:59 PM, which cause my reports & dashboards to fail. My admins are uncertain why this is happening. Is this a bad setting or a bug or other?
08-04-2020 02:05 AM
08-04-2020 05:02 AM
You can run the CUIC Audit report to see if someone else is changing the filters, which is what I would bet.
For instance, is it that you have some supervisor that is running the report for the groups/times that they want, and don't realize that when they're saving it, it is impacting you.
If you don't have permission to run the audit report, do this instead:
Save as a copy of one of the reports that keeps randomly changing into a folder only you have permission for/you run. Run that new report and the problem report the next day and see if both have the issue, or only the problem one. Again, that would help indicate if someone else is changing it vs. another issue.
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