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rowdygardner
Beginner

CUIC Advanced Filters

We have recently upgraded to UCCX 10.6 and now have access for CUIC.

 

I would like to run the "Detailed Call by Call CCDR Report" with an Advanced Filter. But this report (or a custom report created from it) does not show the Advanced Filter tab.

 

How do you add an Advanced Filter to a Custom Report in CUIC?

1 ACCEPTED SOLUTION

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Amer rajai Sha'er
Rising star

Dears,

 

Advance filter requires CUIC premium version, cisco doesnt support upgrading the license for the co-resident CUIC on UCCX to be premium, it must be standalone, so pick a VM, install CUIC , download the license (premium license) from cisco web-site and connect UCCX to it, from the report definition you can add the advance filter for each field that is generated by the report.

 

Amer 

View solution in original post

1 REPLY 1
Amer rajai Sha'er
Rising star

Dears,

 

Advance filter requires CUIC premium version, cisco doesnt support upgrading the license for the co-resident CUIC on UCCX to be premium, it must be standalone, so pick a VM, install CUIC , download the license (premium license) from cisco web-site and connect UCCX to it, from the report definition you can add the advance filter for each field that is generated by the report.

 

Amer 

View solution in original post

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