cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
568
Views
0
Helpful
0
Replies

CUIC and the overall SLA instead of every 30 min

bilalghayad
Level 1
Level 1

Hi All;

The CUIC version is 8.0(4)

When generating a report based on the Call Type, I am getting the SLA for each 30 min and not getting the overall SLA. What is the solution?

Regards

Bilal

0 Replies 0