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CUIC CallType Footer Formula

obc8407gopal
Level 1
Level 1

‎12-18-2014 05:07 PM

Hi,

The Footer formula in CUIC CallType Historical all Field Report is not correct. If I have 5 calltype ,   say CallType 1, CallType 2, CallType3, CallType 4 and CallType 5.

The Individual summary works great, but the Overall Footer Summary Calculation is not correct.

Any idea please ?

Thanks,

Gopal

1 person had this problem
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vigurura
Cisco Employee
Cisco Employee

‎12-19-2014 02:35 AM

Hi Gopal,

I suggest you raise a case regarding this.

Thanks,

Vikram

CUIC Product Manager

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