We use custom variables for several purposes. One of them is to mark calls that were ended at listening different IVR prompts and not routed to queue. To get number of those calls supervisors run "Call Custom Variables Report" but it shows all the calls because all calls have variables (we transfer calling and called number by variables as well).
All reports has 8000 row limit so to get statistics for month supervisors have to run report dozens of times.
It's possible to set filter for specific variable however you can use only one filter at time (why, Cisco, why so many restrictions?) and we need to use filter by application as well.
Has someone success to resolve such issue? For example, create new report with specific custom variables only or any other way.
UCCX 11.6, CUIC Premium 11.6.
