CUIC Date Format in scheduled reports

[rowdygardner]

We recently upgraded from UCCX 10.6 to UCCX 11.6.1

If I run a report in CUIC, it shows the dates in the correct Australian format DD/MM/YYYY.

When I export them it also shows in the dates in the DD/MM/YYYY format:

 

But if I schedule a report and have it sent to me via email in excel format, it shows in the date format MM/DD/YYYY:

How do I configure CUIC so that scheduled reports in excel format using the date format DD/MM/YYYY?

Regards,

Robert Gardner

[bill.king1]

Is this the bug you are running into?

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy48098

[rowdygardner]

This bug is similar to the problem i'm experiencing.

But i'm scheduling it to send via email rather than saving it to a location.

When will this bug be fixed by Cisco?

It was around in 10.5 and 11.0. Why hasn't it been fixed in 11.6?

[bill.king1]

It may or may not be fixed, or may still exist, sometimes the versions impacted/version fixed information aren't always updated. You may need to open a case to confirm that and potentially have that defect updated if that is your situation.