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CUIC error Http status 500 - ClienthandleException A message body reader

Hi All

I create hyperlink daily report cuic for agent with widget in finesse admin layout, but i often find errors "Http status 500 - ClienthandleException A message body reader" the workaround if the error appear i must close browser and relogin again finesse and works.

so what should i do about the error?

 

PCCE 11.6

Finesse 11.6

Cuic 11.6

 

2.jpg

 

Logs :

0000003392: XX.XX.XX.XX: Mar 13 2019 15:38:54.573 +0700: %CCBU_CUIC_MODEL_OBJECTS-0-ERROR: <- PermissionsHandler.java:44User does not have sufficient permissions for entity: 22CED82C10000165000027120A14EA58 (minimum permission required: PERMISSION_READ_EXEC)

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