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CUIC: how to create a new user

floatingpurr
Level 1
Level 1

I'm on CUIC 12 and I need to create a new user only in the CUIC and not in the CCX (to fix this). When I create a brand new user, I cannot set any password. The user is correctly created but then I cannot log in (I don't know the password when I'm prompted for it).

 

Is there a kind of default password?

3 Replies 3

I assume it's the same for UCCX, but the use credentials are managed by AD, so you need to login with your AD credentials.

 

david

Ok, so can you confirm there is no way to do it in the CUIC?

no, you cannot assign a password to the local CUIC user. but you can create a local user in CUIC prior to LDAP sync and then assign the roles but later the authentication occurs with LDAP. 

 

Regards,