06-18-2021 08:35 AM - edited 06-18-2021 08:35 AM
I'm on CUIC 12 and I need to create a new user only in the CUIC and not in the CCX (to fix this). When I create a brand new user, I cannot set any password. The user is correctly created but then I cannot log in (I don't know the password when I'm prompted for it).
Is there a kind of default password?
06-18-2021 12:28 PM
I assume it's the same for UCCX, but the use credentials are managed by AD, so you need to login with your AD credentials.
david
06-20-2021 11:44 PM
Ok, so can you confirm there is no way to do it in the CUIC?
06-21-2021 12:17 AM
no, you cannot assign a password to the local CUIC user. but you can create a local user in CUIC prior to LDAP sync and then assign the roles but later the authentication occurs with LDAP.
Regards,
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