CUIC needs another server?

[Pamela White]

I'm a little confused about whether CUIC needs a separate server.  I can get to CUIC from the main page of CCX 10.5 by clicking on Cisco Unified Contact Center Express Reporting.  Trying to read up about it I come across installing the CUIC server but I haven't found anything about it being on the CCX server.

Do I install another server just for CUIC or not?

[tonyperla · Accepted solution]

Hi Pamela,

For CUIC, it is the internal package reporting client that replaces the Historical Reporting Client.  It stays "internal" to UCCX and there is no need for a separate server to be used.  If you wanted to use CUIC Premium to create custom reports and etc, that product would then require a separate server for use.

Hope this helps

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Tony