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rowdygardner
Beginner

CUIC "Only Thresholds" default to On

UCCX 11.6.1

 

When I run a report in CUIC 11.6.1 and have the results displayed, a toggle at the top called "Only Thresholds" appears. This is set to Off by default:

CUIC - Only Thresholds - Off.jpg

 

When turned On, it will just show the results that meet the Threshold:

CUIC - Only Thresholds - On.jpg

 

  

The online help says this about “Only Thresholds”:CUIC - Only Thresholds - Help.jpg

How can I switch the "Only Thresholds" to On by Default?

 

This will enable me to publish a dashboard that only shows the records that meet the Threshold.

 

 

4 REPLIES 4
bill.king1
VIP Engager

Wouldn't you just create a report with that threshold as your filter requirement and use that report in your dashboard?

The field does not appear on the filter screen.

 

we are running “enhanced licensing” which doesn’t give us access to customise the reports.

Sorry if this is a basic question, and may be unique to UCCX, but I thought all CUIC had the free Premium license at this point? It's listed on the CUIC download page for instance.

 

https://software.cisco.com/download/home/282163829/type/282377062/release/11.5%25281%2529

Josh K.
Beginner

Did you ever find out how to turn Thresholds on by default?

I have a need for this on a report.

 

Thanks.

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