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CUIC report sorting not working

cylau
Level 1
Level 1

‎10-17-2012 03:47 AM - edited ‎03-14-2019 10:41 AM

Hi,

I had a custom report on Agent Not Ready using CUIC 9.0.1.  The report consists of 3 groups i.e. FullName, Date, TotalLoginTime.  In "Sorted By" dropdown list, "LoginDateTime" was selected.  But the result of the report only sort the "TotalLoginTime" instead of "LoginDateTime".

Not sure is this due to incorrect customization or due to product limitation/bug.

Appreciate for any advice.


Thanks & Regards,  

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