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arunkumar.v
Beginner

CUIC v11.6 SQL connectivity Issue

Hi Team

In CUIC v11.6 while making test connection to the SQL data source it remains offline with error details but while trying the same in the CUIC v10.5 it goes online, kindly refer the snippet below

SQL server version details:

Microsoft SQL Server 2012 (SP1) - 11.0.3000.0 (X64)

CUICadmin.png

1 ACCEPTED SOLUTION

Accepted Solutions
vigurura
Cisco Employee

Hi Arun,

Can you please open a case for some one to look into this.

Thanks,

Vikram G

View solution in original post

2 REPLIES 2
vigurura
Cisco Employee

Hi Arun,

Can you please open a case for some one to look into this.

Thanks,

Vikram G

Hi,

We encountered same problem after upgrade of CUIC to v11.6 and realized that datasource were not connecting due mismatch of TLS and SSL version.

In order to fix, we applied below patches on AW/HDS servers, after which data source connected.

 

base version on SQL 2008 SP1: SQLServer2008R2SP3-KB2979597-x64-ENU

Then security patch: SQLServer2008R2-KB4057113-x64

 

Thanks,

Surendra Tripathi

 

 

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