Custom CUIC Report into FInesse?

[Esto]

Can I upload a custom Live Finesse Report with thresholds into Finesse?

So I have the permalink, can I just add to the existing XML? Or do I have to enable the 3rd party account and load it into the container?

[Anusha B R]

Hey Esto,

I found one related community forum link. Go through the content, that would shred some light.

https://community.cisco.com/t5/contact-center/finesse-threshold-alerts/td-p/3219706

Regards,
Anusha B R