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Customer Voice Portal Call Studio validation failed: The value of the setting cannot be left blank or contain the following characters: <, >, ", ', and &

George Tsaplin
Level 1
Level 1

Hello,

I need to use some of special characters (<, >, ", ', &) as a Decision Element Property's value. This is a custom Decision Element for searching in XML document by some XPath, but CVP Call Studio prevents me from using it's special characters as a value for XPath property. Is it possible to solve this problem?

3 Replies 3

Muhammad Raza
Level 3
Level 3

better to ask same question on below site, under CVP forum.

https://developer.cisco.com/site/devnet/home/index.gsp

 

thanks,

MAR

Chintan Gajjar
Level 8
Level 8

I think call studio will prevent you using this special character, did you try direct coding them in your custom element? or change property setting where you can give each special character a number and then covert number to special character in your custom element.

Rahul Kumar
Level 1
Level 1

You will have to create a dynamic decision element class or custom element. You can set anything using java class ( ElementAPI.setSessionData). I have tried and tested it already.