CVP 8.5 Email Element

[Mike Cairns]

Has anyone been successful in setting up a JNDI connection for email in CVP?  I have tried following the instructions from the Element specifications guide, but it was unsuccessful.  I hate to escalate to a TAC case for something that seems so simple.  Does anyone have the detailed steps that I could try in my lab?  When I try making the configuration changes that are suggested on the developer forums Tomcat starts failing.

I would be greatful for any help on this.

Mike Cairns                  

[bill.king]

What do your activity and error logs on the server look like?

[yfujimoto]

I had a similar issue the other day! I was trying to write a custom Java class to send email, and it failed every time even though activation.jar and mail.jar were under Cisco\CVP\VXMLServer\Tomcat\common\lib. It turned out mail.jar was in another place (Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\WEB-INF\lib).

I had to delete it, and restart VXML server in order to make Email Element to work.